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That was an incorrect answer. Call the 888-888-4532 #. They should have just done a refund for you. I am one of many that work the phones for IKEA. Please, call in and ask to be transferred to Tier 2 so you can process a refund request. I take several calls a week from people who were given bad info from the chat. I'm sorry.
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Start chat Call us Get in touch with our IKEA Australia customer service team and they will help you as soon as possible. Our team is available Monday to Sunday 9 am - 7 pm AEST/AEDT. (02) 8020 6641 Related Want to check the status of your order? or maybe want to know how to return a product?
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Get in touch with us Please select from the options below to connect with us. How can we support you? Depending on your reason for contact, IKEA has the best method of contact for you.
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The IKEA chatbot could answer customer questions on 400 topics about ordering, delivery, payment, complaints, returns, promotions, or stores in natural language, forgives typos, keeps context.
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We´ll help you to find the answer or connect with an advisor by call, chat or mail. You can check the time that we´´re available and send us a message.
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The chat option will appear on the top right. The online chat people can do everything that the people on the phone after 1+ hour of waiting can do. A very kind phone representative let me in on the secret after seeing all the crap I went through after a month of calls. 38 24 comments Add a Comment Kibbles4Everyone • 5 yr. ago
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We´ll help you to find the answer or connect with an advisor by call, chat or mail. You can check the time that we´´re available and send us a message.
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Chat with us Hello, I'm BILLIE! The IKEA chatbot. I am available 24 hours a day to help you with any questions you may have. What are you looking for? Search for answers to your questions in the search bar below. For assembly instructions, dimensions or stock status of a specific product, use the search bar located at the top of our website.
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Personally, I have not been able to reach customer service. Chat is not available, phone is not available, and after a 2-week wait, Ikea's email response to my emailed question is that they're too busy to answer emails. Ikea is incommunicado right now. I imagine that if you have an online order pending, you should wait.
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Visit our Contact Us page and you can either contact us via the telephone or webchat. For a link to our Contact Us page, please click to expand and click the Contact Us link.
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IKEA's chatbot, an automated online assistant, initially handles these queries and redirects you to a live chat agent if needed. They also have a dedicated email for customer inquiries, with an endeavour to respond within 48 hours. Online Customer Service at IKEA: Quick and Efficient
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Online Text Customer Service: Click here E-mail: [email protected] *Online shopping customer support email team is working on responding to your inquiries within 48 hours. Thank you for your understanding. Please provide your order number that starts with WES.
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Remote selling within the retail industry has gained significant traction in recent years. But at Ingka, the largest Ikea retailer, 8500 co-workers supported by the company's AI powered Billie chatbot are taking the concept to new heights. The approach, powered by 80 years of Ikea life at home knowledge is helping customers and co-workers.
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1. How can I know the delivery scope and delivery fee? 2. How to book assembly service? 3. How to track my delivery order online? 4. How can I apply for tax invoice? 5. How to check online product stock? 6. How to return? 7. How to contact IKEA customer service? Contact us Have a question and can't find the answer? We'd love to hear from you.
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General. I have tried for weeks now to call Ikea about a replacement part. Every time I get to "press 2 to speak to" option, I get a message saying their lines are busy and no one is available. No other business does this to their customers. Even if you have to wait on hold for an hour, it lets you do that.